Never miss a
guest again.
Turn your waitlist into a powerful revenue engine. ReservQ automatically monitors availability and notifies guests the moment a room opens up.
Trusted by leading boutique hotels
Waitlist Overview
Live Activity
Recovered Rev
$4,250
Active Requests
142
Recent Events
Inventory Match Found
Deluxe King • Notification sent to 3 guests
New Waitlist Signup
Sarah J. • Oct 12-15
SMS • Now
"Good news! A Traditional One Queen is now available at HarbourView Inn for your requested dates. Please visit the hotel website to complete your booking."
Seamless Integration With
Built to run on Autopilot
Everything you need to capture missed opportunities without lifting a finger.
Real-Time PMS Integration
We connect directly with your property management system (like RoomKey PMS) to detect cancellations the second they happen. No manual inventory updates required.
Multi-Channel Alerts
Reach guests where they are. Send instant notifications via SMS, Email, or both depending on guest preference.
15-Minute Heartbeat
Our system checks availability every 15 minutes. We work while you sleep to fill those last-minute cancellations.
Smart Guest Preferences
We track specific room type requests—or allow guests to select "Any Room Type"—alongside their requested dates. This ensures guests are only notified when inventory matches their exact criteria.
"We recovered $12,000 in our first month during peak season. It just works in the background."
General Manager
Luxury Boutique Hotel, CA
Delight guests before they even arrive.
Instead of a generic "No Availability" message, offer hope. Guests love the transparency and the instant notification when their dream room opens up.
Mobile-First Alerts
Guests book directly from their phone in seconds.
Equal Opportunity
All matching guests are notified simultaneously. This ensures everyone gets a fair shot, and the room goes to the guest ready to book now.
From Waitlist to Welcome
A streamlined process designed to convert demand into bookings.
Join Waitlist
Guest fills a simple form and chooses notification method.
Auto-Monitor
ReservQ checks PMS for openings every 15 minutes.
Instant Alert
Room opens! Guest gets a direct link via SMS/Email.
Confirmed Booking
Guest clicks, books, and you capture the revenue.
Frequently Asked Questions
Everything you need to know about managing your waitlist.
ReservQ checks the PMS every 15 minutes and sends notifications immediately when a matching room becomes available. There is no manual action required from the property.
Yes. Front Office can tag or note priority guests when adding them manually, which allows staff to work the list selectively if needed. Automated notifications are still sent in real time to eligible guests.
No. The waitlist does not place a temporary hold. Rooms remain first come, first served once availability opens, ensuring fairness and protecting ADR.
Very little. The system runs automatically. FO should simply add inbound callers or walk-ins to the waitlist, use tags to flag VIPs, and monitor major event dates for unusual demand patterns.
The system captures demand even when dates are blacked out or not yet loaded. When space opens or blocks wash, eligible guests are notified instantly, helping the property fill rooms before they hit OTA channels.
Ready to recover lost revenue?
Join the hotels turning missed opportunities into confirmed stays today.