Turn Sold-Out Nights
Into New Revenue.
Stop losing bookings to cancellations. ReservQ monitors your PMS and automatically notifies waitlisted guests the instant a room opens up—filling beds without lifting a finger.
No credit card required• Setup in 24 hours
Seamlessly Integrated With
Evolution of Revenue Recovery
Manual waitlists are reactive. ReservQ is proactive. See the difference in your daily operations.
Manual Process
Reactive & Slow
Staff must notice a cancellation, find the list, and manually dial numbers. Hours often pass before action is taken.
Prone to Error
Sticky notes get lost. Numbers get dialed wrong. Opportunities slip through the cracks of a busy front desk.
Static Revenue
Once a room cancels, it's just a hole in occupancy until someone manually fills it.
Automated Recovery
Instant Detection
PMS sync detects the cancellation within 15 minutes. No staff action required.
Algorithmic Matching
System instantly identifies the perfect guest based on dates, room type, and VIP status.
Revenue Recovered
Guests book via SMS link in seconds. Occupancy is restored before the night is lost.
From Waitlist to Welcome
A streamlined process designed to convert demand into bookings.
Join Waitlist
Guest fills a simple form and chooses notification method (SMS/Email).
Auto-Monitor
ReservQ syncs with your PMS every 15 minutes to detect new availability.
Instant Alert
Room opens! Matching guests get a direct booking link via SMS instantly.
Confirmed Booking
Guest clicks, books, and you capture the revenue before the night is lost.
Delight guests before they even arrive.
The best guest experience starts with "Yes, we have a room." Instead of turning guests away, give them hope—and then deliver the good news automatically.
The 15-Minute Heartbeat
Humans can't refresh a screen 24/7. ReservQ checks your inventory every 15 minutes, ensuring you resell cancelled rooms before the date passes.
Fairness with Control
Let the system fill rooms automatically on fair terms, or tag VIPs to give your best guests first priority on hard-to-get dates.
Good news, Sarah! A Deluxe King room just opened up for your dates (Oct 12-15).
Tap here to secure it now: reservq.com/book/x92z
Amazing! Just booked it. Thank you! 😍
Predict the future.
Capture the opportunity.
ReservQ doesn't just manage today's waitlist. Our AI engine analyzes historical patterns and real-time PMS data to forecast future demand, flagging dates where you need to hold inventory back or open the floodgates.
Future Demand Forecasting
Know which weekends will sell out months in advance based on waitlist velocity.
Opportunity Detection
Identify room types that are under-performing and opportunities to upsell waitlisted guests.
AI Insight: High Demand Alert
Waitlist velocity for Oct 12-15 is 3x higher than average. Consider increasing rate by 15% for remaining inventory.
"We recovered $12,000 in our first month during peak season. It just works in the background, turning cancellations into confirmed bookings."
Frequently Asked Questions
Everything you need to know about managing your waitlist.
ReservQ checks the PMS every 15 minutes and sends notifications immediately when a matching room becomes available. There is no manual action required from the property.
Yes. Front Office can tag or note priority guests when adding them manually, which allows staff to work the list selectively if needed. Automated notifications are still sent in real time to eligible guests.
No. The waitlist does not place a temporary hold. Rooms remain first come, first served once availability opens, ensuring fairness and protecting ADR.
Very little. The system runs automatically. FO should simply add inbound callers or walk-ins to the waitlist, use tags to flag VIPs, and monitor major event dates for unusual demand patterns.
The system captures demand even when dates are blacked out or not yet loaded. When space opens or blocks wash, eligible guests are notified instantly, helping the property fill rooms before they hit OTA channels.
Ready to stop losing revenue?
Join the hotels turning missed opportunities into confirmed stays today. No integration headaches. No hidden fees.